All returns and exchanges due to change of mind are subject to a 30-day return and exchange policy, subject to the following terms and conditions:
  • Item must be in its original purchase condition - packaging must be unopened, unused, unmarked and not defaced in any manner. Products lightly used can be exchanged only for a replacement or credit.
  • Items purchased as part of a set or a multi-item pack must be returned as a whole set.
  • This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.

If you have an item you wish to return for a refund or a credit, please refer to the table below:

Purchase  Return Reason Refund Credit
Online,In store  My Item arrived Damaged/Faulty Yes Yes
Online,In store  I’ve tried the product and have changed my mind No No
Online,In store  My product is unused but I’ve changed my mind  No Yes
Online,In store  I have received the wrong item Yes Yes
Online  I’ve tried the product and experienced an allergic reaction No No
Online One of the items I ordered was missing Yes Yes
Online I would like to return my item but I do not have any proof of purchase No No